Wine Club FAQs
Each club member will have an account and login information to login and review and manage their membership details, billing and shipping information, and order and club shipment history.
Quarterly club releases will be carefully selected by our winemaker and will include a variety of our wine portfolio. Club members will receive an email 7-10 days before each quarterly shipment and will have the opportunity to customize their club order.
Yes, all wine club shipments are customizable. You will receive an email 7-10 days before each shipment that will prompt you to login, review the quarterly club release and your shipping and billing information, and make any necessary changes. Some wines will be required with each shipment but some will be swappable. You will also have the opportunity to add additional wines to your shipment at the discounted club member prices.
Yes, you may change your club level at any time. Please contact us at [email protected] to make any changes to your club level.
No, there are no club signup or annual membership fees. Sign up for free and pay only when we send your quarterly club shipments.
Yes. You can select "Pick Up" when you sign up for the club or request to pickup your shipment when you receive your quarterly club shipment notification.
If you are having trouble signing up for the Brooklyn Winery Wine Club, please email [email protected]. We will do our best to ensure that your email is responded to within 1 business day.
All online orders must be paid by credit card. We accept all major credit cards.
Due to various state laws we are unable to ship to all 50 states. We currently ship all of our wines within New York State, and we ship select wines to the following states:
- New Jersey
- North Carolina
- Washington, DC
Wine Club orders are shipped quarterly in February, May, September, and December and will be delivered within 2-5 business days of when the wine is shipped.
Your first order will be sent to you during the next scheduled shipment cycle if you sign up for the club at least seven (7) days before that shipment. For example, if you sign up in October, you will receive the December shipment.
Extreme Weather Shipping Policy: Because extreme heat or cold can affect the quality of wine, during periods of extreme temperature we will hold your purchase until we can ensure safer travel. If the weather is extreme, we will contact you via email and let you know that we are holding your delivery until a better time. If you opt to have your order shipped during extreme weather, Brooklyn Winery cannot assume responsibility for the condition of your wines upon delivery and cannot offer a refund or exchange.
Unfortunately, we cannot ship to P.O. boxes, General Delivery, or APO/FPO.
Someone 21 or older must be available to sign for the shipment.